Effective Date: 10/5/2025
Last Updated: 10/5/2025

Universal Puzzle Piece (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at [insert website URL] or use our services.

By using our site or submitting information through our forms, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us and data automatically collected when you interact with our website.

a. Information You Provide

Contact details: such as your name, email address, phone number, and company name.

Business information: like the systems or tools you use, and what you’re looking to improve.

Payment details: if you engage us for paid services (processed securely through third-party providers).

Messages and files: any notes, uploads, or communications sent through our website or email.

b. Automatically Collected Data

When you visit our website, we may automatically collect:

Usage data: pages visited, links clicked, and time spent on site.

Device & browser info: IP address, browser type, operating system, and referral source.

Cookies & tracking technologies: used to enhance user experience and analyze traffic trends.

You can control or delete cookies through your browser settings at any time.

2. How We Use Your Information

We use your information to:

Respond to inquiries, provide quotes, or schedule consultations.

Deliver, improve, and personalize our products and services.

Send updates, offers, and relevant communications (you may opt out anytime).

Maintain internal records and comply with legal obligations.

Improve website performance and understand visitor behavior.

We do not sell your information to third parties.

3. How We Share Your Information

We may share limited information with:

Trusted service providers who help us operate our business (such as email delivery, analytics, payment processors).

Legal authorities if required to comply with applicable laws, regulations, or valid legal processes.

All partners and vendors we work with are required to protect your data and use it only for the intended purpose.

4. Third-Party Links & Tools

Our website may contain links to third-party sites or use integrations (e.g., CRMs, APIs, analytics platforms).
We are not responsible for the content, security, or privacy practices of those external sites. Please review their policies before sharing personal information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no data transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.

Request a copy of the data we hold about you.

Withdraw consent for certain uses (e.g., marketing communications).

To exercise any of these rights, contact us at [your email address] and we’ll respond promptly.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Policy — or as required by law, accounting, or contractual obligations.

8. Children’s Privacy

Our services are intended for adults and business professionals. We do not knowingly collect personal information from anyone under the age of 18.

9. International Users

If you access our website from outside the United States, please note that your data may be processed in the U.S.
By using our site, you consent to that transfer and processing under U.S. laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised “Last Updated” date. Continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:
📧 [email protected]
🌐 universalpuzzlepiece.com